How StorageMania collects, uses, stores, and protects your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa.
StorageMania (referred to as "StorageMania", "we", "us", or "our") operates a self-storage facility located at 23 Lower Ottery Road, Philippi Industria, Cape Town, South Africa. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, request a quote, sign a rental agreement, or visit our facility.
We are committed to processing your personal information lawfully, fairly, and transparently in accordance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) ("POPIA").
We only collect personal information that we reasonably need in order to provide you with our storage services and respond to your enquiries.
We process your personal information for the following purposes:
We do not sell your personal information. We may share it with the following parties only where necessary:
Where any of these parties operate outside of South Africa, we take reasonable steps to ensure your information receives an adequate level of protection.
We retain personal information only for as long as is necessary for the purposes for which it was collected, or as required by South African law (for example, financial records are kept for at least 5 years in line with SARS requirements).
Quote enquiries that do not result in a rental are retained for up to 24 months for follow-up and marketing measurement, unless you ask us to delete them sooner. CCTV footage is typically retained for 30 days unless it forms part of an active investigation.
We protect your information using reasonable technical and organisational measures, including access controls, encrypted database storage, secure backups, and staff confidentiality obligations. No system is perfectly secure, but we take our duty seriously.
You have the right to:
To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond within 30 days.
Our website uses cookies and similar technologies to make the site work, to understand how visitors use it, and to measure the effectiveness of our advertising. The main tools we use are:
You can block or delete cookies through your browser settings. Doing so may affect the functionality of the site.
Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last updated" date at the top of this page indicates when the latest changes were made. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or wish to exercise any of your POPIA rights, get in touch:
StorageMania
23 Lower Ottery Road, Philippi Industria, Cape Town, 7785
Email: info@storagemania.co.za
Phone: 083 937 5048
For complaints, you may also contact the Information Regulator of South Africa: inforegulator.org.za