Terms & Conditions

Definitions

• "StorageMania", "we", "us", "our" — the self-storage operator located at 23 Lower Ottery Road, Philippi Industria, Cape Town, South Africa.
• "Tenant", "you", "your" — any person or entity who rents a unit, parking space, or storage service from us.
• "Unit" — the storage unit, parking bay, or storage space allocated to you under your rental agreement.
• "Premises" — the StorageMania facility and grounds.
• "Goods" — the items, vehicles, or property you store at the Premises.

Renting a unit

To rent a unit you must:

• Be at least 18 years of age and have full legal capacity
• Provide a valid South African ID, passport, or business registration document
• Pay the first month's rent, a refundable deposit, and a one-time R100 admin fee before move-in
• Sign our written rental agreement

All amounts quoted on our website include VAT unless stated otherwise. Pricing is subject to change for new rentals; existing tenants will be given at least 30 days' written notice of any rental increase.

Rent, deposit & payment terms

• Monthly rent is due in advance on the 1st of each month.
• Accepted payment methods: EFT, card payment, and debit order. We do not accept cash.
• If rent is not received within 7 days of the due date, late penalties may apply and your access may be suspended.
• Your refundable deposit will be returned via EFT within 7 working days after move-out, provided your unit is left empty, clean, and undamaged and your account is fully settled.
• We reserve the right to deduct outstanding rent, repair costs, or cleaning charges from your deposit.

Access & use of your unit

StorageMania operates a "your lock, your key" model. You supply your own padlock, and you alone hold the key. Neither StorageMania nor its staff will retain a copy. As a result:

• You are solely responsible for securing your unit each time you leave the Premises.
• You must access your unit during posted opening hours.
• You may only use the unit for lawful storage of your own Goods.
• You may not live or sleep in the unit, run a business or workshop from it, or sublet it to another party.
• If you lose your key, a locksmith may be required at your cost.

What you may not store

For the safety of all tenants and the Premises, you may not store:

• Flammable, combustible, or explosive substances (including petrol, diesel, gas cylinders, fireworks, and ammunition)
• Toxic, corrosive, or otherwise hazardous chemicals
• Perishable food items or any substance likely to attract pests
• Plants, animals, or any living thing
• Illegal substances, stolen goods, or items connected to illegal activity
• Cash, jewellery, securities, deeds, or other irreplaceable items of high monetary or sentimental value

If we have reason to believe that prohibited items are stored in your unit, we reserve the right to require their immediate removal, open the unit in your presence, or contact the relevant authorities.

Insurance and risk of loss

You store your Goods at your own risk. While we provide reasonable security — including 24/7 security guards, HD CCTV surveillance, controlled gate access, and perimeter fencing — StorageMania does not insure your Goods and is not liable for loss, theft, damage, pest activity, water ingress, fire, or any other harm to your Goods except where directly caused by our gross negligence or wilful misconduct.

You are strongly encouraged to take out your own insurance covering the full replacement value of your Goods, and we can refer you to insurers who offer self-storage cover.

Limitation of our liability

To the extent permitted by South African law:

• Our maximum total liability to you under any rental agreement is limited to the total rent paid by you in the 12 months immediately preceding the relevant claim.
• We are not liable for indirect, consequential, or special losses, including loss of profit, business interruption, or loss of goodwill.
• Nothing in these Terms excludes our liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded under the Consumer Protection Act.

Ending the rental

Either party may end the rental by giving one calendar month's written notice (email or WhatsApp is sufficient). On move-out:

• You must remove all Goods, all rubbish, and your padlock.
• The unit must be left in the same condition it was received, normal wear and tear excepted.
• A move-out inspection will be conducted before your deposit is refunded.

If you fail to remove your Goods within 30 days after the agreed end date, or if your rent is overdue by more than 30 days, we may — in line with section 81 of the Consumer Protection Act and after giving you 14 days' written notice — open the unit, inventory the contents, and dispose of the Goods at public auction to recover outstanding amounts owed. Any surplus will be paid to you; you remain liable for any shortfall.

Facility rules and conduct

While on the Premises you agree to:

• Follow all reasonable instructions from our staff and security personnel
• Observe speed limits and parking rules
• Keep children under your direct supervision at all times
• Not smoke or use open flames anywhere on the Premises
• Not interfere with security equipment, gates, or CCTV cameras
• Respect the privacy and property of other tenants

We reserve the right to deny access to anyone in breach of these rules.

Use of this website

By using the StorageMania website you agree:

• Not to use the site for any unlawful purpose or in a way that may damage or impair its operation
• Not to attempt to gain unauthorised access to any part of the site, server, or connected database
• That all content, images, copy, branding, and design are owned by StorageMania and protected by intellectual property law
• That information on the site is provided for general guidance and may change without notice — for binding terms always refer to your signed rental agreement

Privacy

How we handle your personal information is set out in our Privacy Policy, which forms part of these Terms.

Governing law & general provisions

• These Terms are governed by the laws of the Republic of South Africa.
• Any dispute will be referred first to good-faith negotiation, then to mediation, and finally — if unresolved — to the competent court in the Western Cape.
• If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
• We may update these Terms from time to time. The latest version always applies and will be available on this page.
• No waiver, indulgence, or relaxation by us of any of our rights constitutes a permanent waiver.